JM FastNet WiFi is a WiFi hotspot service operated by Joytek Motion Ltd. These terms explain how the service works, what you can and cannot do, and what to expect from us. By buying or using a plan, you agree to these terms.
By purchasing a plan, connecting to the JM FastNet WiFi network, or using our service in any way, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.
These terms apply to every user on the network, regardless of whether they purchased their own plan or are using a shared connection.
JM FastNet WiFi provides shared WiFi internet access through a hotspot network. Access is sold in pre-paid plans.
These plans give you internet access for a fixed duration (for example, 1 hour, 24 hours, or 7 days). Access stops when the time runs out, even if you did not use all of it.
These plans give you a fixed data allowance (for example, 1 GB or 5 GB). Access stops when your data runs out or the plan expires, whichever comes first.
Each plan has a maximum speed cap. Time-based plans are capped at 10 Mbps (download and upload). Data-based plans are capped at 15 Mbps (download and upload). These are maximum limits — actual speeds will vary depending on the number of active users and network conditions. Speeds are not guaranteed.
When your plan expires or your data runs out, your internet access is cut off automatically. There is no grace period. You will need to purchase a new plan to reconnect.
Your Nigerian mobile phone number is your account identifier and login username. You are responsible for making sure the number you provide is correct and belongs to you.
A password is automatically generated for your account when your plan is activated. This password is provided to you after purchase. Keep it safe. Do not share it with other people.
Each plan specifies the maximum number of devices that can be connected simultaneously. Connecting more devices than your plan allows may cause all your sessions to be disconnected.
You are responsible for all activity on your account. If your credentials are shared or misused, the consequences still apply to your account.
All prices are in Nigerian Naira (NGN). Payments are processed securely by Paystack. Your plan is activated once payment is confirmed.
You can order a plan by messaging our WhatsApp business number. We will send you the payment details, and your plan will be activated once we confirm your transfer.
Once a plan is activated, no refunds will be issued. This applies even if you did not use all of your time or data. If your plan was not activated after payment, contact us immediately and we will resolve it.
This network is for personal, lawful use only. The following activities are not permitted:
Illegal activity — using the network for anything that violates Nigerian law or any applicable law, including downloading or distributing illegal content.
Reselling bandwidth — you may not share, resell, or redistribute your plan's internet access to others for commercial gain.
Excessive or abusive usage — activities that consume disproportionate bandwidth and degrade service for other users, such as running servers, bulk downloading, or botnet activity.
Network attacks — any attempt to compromise, probe, or interfere with the network infrastructure or the devices of other users.
Fraud — attempting to bypass payment, manipulate session data, or gain unauthorized access to any account.
We do our best to keep the service running at all times, but we do not guarantee uninterrupted access. The network may go offline due to power outages, equipment failures, maintenance, or upstream internet issues beyond our control.
We may carry out maintenance without prior notice. Where possible, we will try to perform maintenance at low-traffic times.
Connection speeds are not guaranteed. As a shared network, your speed depends on how many people are connected and their usage at any given time.
We are not responsible for any loss or inconvenience caused by downtime or slow speeds.
If you purchase a new data plan while you still have a remaining data balance, the new data is added to your existing balance. Your data does not reset to zero — it stacks. The expiry date is set based on the new plan's validity period from the time of purchase.
If you purchase the same time plan while your current one is still active, the remaining time carries over. For example, if you have 6 hours left on a Full Day plan and buy another Full Day plan (24 hours), your new expiry will be 30 hours from now.
If you purchase a different time plan while you have an active time plan, the old plan is replaced. Any remaining time on the old plan is forfeited. The new plan starts fresh from the time of purchase.
If you switch from a data plan to a time plan (or vice versa), your old plan is replaced. Any remaining data or time on the old plan is forfeited. No refund is given for the unused portion of the replaced plan.
Your plan is activated as soon as payment is confirmed. The expiry clock starts from the moment of activation, not from the moment you first connect.
We reserve the right to suspend or block any account at any time, with or without prior notice, if we determine that the account is being used in violation of these terms.
Abuse or excessive usage that degrades the network for other users may result in immediate disconnection without a refund.
Accounts found engaging in illegal activity will be blocked permanently. We may also report such activity to the relevant authorities.
If you believe your account was suspended in error, reach out through our contact form or WhatsApp us on 08028936724 and we will review the situation.
JM FastNet WiFi is provided as-is. We do not make any warranties about the reliability, speed, or suitability of the service for any particular purpose.
We are not liable for any damages, losses, or costs that result from using or being unable to use the service. This includes but is not limited to lost data, missed communications, financial loss, or business interruption.
Our maximum liability to you in any circumstance is limited to the amount you paid for the plan in question.
This service is available only within our network coverage area. You must be within range of our access points to connect. Coverage and availability may vary.
This service is intended for users aged 13 and above. If you are under 13, a parent or guardian must purchase and manage the plan on your behalf.
Your use of this service is also governed by our Privacy Policy, which explains what information we collect and how we use it.
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from the use of this service will be resolved in accordance with applicable Nigerian law.
We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the service after any changes means you accept the updated terms.
For significant changes, we will make reasonable efforts to notify affected users.
If you have questions about these terms or need to report an issue, please reach out through our contact form or WhatsApp us on 08028936724.
JM FastNet WiFi · Terms of Service · April 9, 2026